Terms of service

1. Introduction

Welcome to TrendsPrintStore. By accessing or placing an order with us, you agree to these Terms & Conditions. Please read them carefully before using the website.

2. Business and Fulfillment

TrendsPrintStore operates as an online retail store. We work with verified third-party vendors and fulfillment partners to supply and deliver products. We manage order processing, customer support, returns, and quality verification.

3. Products & Images

Product images on the site are for illustrative purposes. Actual colors, patterns, or sizes may vary slightly. Availability depends on our suppliers.

4. Pricing & Taxes

Prices are displayed on the website and may be updated from time to time. Applicable taxes will be displayed at checkout where required by law.

5. Order Confirmation & Payment

Orders are confirmed only after successful payment. Payments are processed securely via Razorpay. We do not store customers' card details.

6. Shipping & Delivery

We use trusted courier and fulfillment partners. Estimated delivery time is 7–12 business days depending on the product and destination. If there are significant delays, we will notify customers via email or SMS.

7. Cancellation

Orders may be cancelled within 2 hours of placement, provided they have not been dispatched. Once shipped, orders cannot be cancelled. Refunds for eligible cancellations will be processed to the original payment method.

8. Returns & Refunds

Returns are accepted for damaged, defective, or incorrect items only. Customers must provide an unboxing video and clear photos for verification. Once approved, refunds are processed within 5–7 working days to the original payment method.

9. Customer Responsibilities

  • Provide accurate name, address, and contact details at checkout.
  • Keep the unboxing video and packaging until return/refund is resolved (if applicable).

10. Limitation of Liability

To the maximum extent permitted by law, TrendsPrintStore will not be liable for indirect or consequential losses arising from use of the website or products.